What Sets Snag Customs Apart?
Quality: The attention to detail that we keep is unparalleled. That is just our standard.
Integrity: Without trust you have nothing. We do the right thing even when it costs. We aren’t perfect. We will make mistakes. But watch how we handle those mistakes and you will see what sets us apart.
Service: Good customer service is a rare nugget of golds in a mountain stream. I wish customer service was as prevalent as a teenager high on dopamine from all their likes on tiktok. But that isn’t the case. When you see a deficiency in the world you could sit around and bitch or get up, put on your big kid britches, and get out there and change it. So call, text, email, dm, or even carrier pigeon. If you need help we will help.
Core Values
- Quality
- Integrity
- Service
Origin Story
Snag Customs started as a hobby at the end of 2019. I purchased a second-hand laser because lasers are cool! I did not know what I was doing or how I was going to make money but I was having fun! During that time I was working for a career structure fire department so I had plenty of days off to learn.
Slowly things started to come together. I found some products that sold well and the revenue funded growth of the business. This is where things started to get exciting!
As it turns out making cool stuff and selling it is a small part of running a successful business. I had to learn a myriad of other skills along the way: bookkeeping, taxes, regulations and marketing. Fortunately, I find these challenges extremely fun! Understanding these challenges grants me a fantastic perspective to deal with other small businesses in a unique way. At the end of the day I am here to make money by solving your problems and meeting your needs.
When you are successful I am successful. So lets grow together and see what kind of cool stuff we can create together.
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Snag Technology
I am very interested in privacy, freedom, and liberty. These interests drive a lot of my actions and are the core motivators for how I handle tech for Snag Customs.
All of our major systems, outside of the eCommerce site, are hosted on premise at the Snag Customs World Headquarters. Our servers sit behind an enterprise grade hardware firewall with advanced filtering and threat protection. Our sysadmins focus on keeping our systems secure through network segmentation, software patching, and minimal permissions.
Why do you care about our system? I don’t know, maybe you don’t? When you send your artwork, intellectual property other other digital data to us we keep it safe. It is not stored in some free dropbox or google drive account somewhere on the internet. I don’t store my personal or business information out there so why would I store yours? You trusted me to keep it safe. So, perhaps, that is why you might care about our systems.
Nothing is perfect and if you are on the internet you are being tracked. But every time someone makes a conscious decision to take back some power from big tech the internet gets a little brighter.
So I would encourage you to Shop Small and Vote With Your Dollar.
Thanks,
Nathan